Privacy Policy

1. Introduction

Welcome to GigInvoice. We operate giginvoice.com and provide a free invoice generation tool built for freelancers, gig workers, and side hustlers. This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to it.

By using GigInvoice, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

2.1 Account Information

When you sign up, we collect your name, email address, and password (stored in encrypted form).

2.2 Invoice and Client Data

When you create invoices, we store the information you provide: your business name, your clients' names and email addresses, line items, amounts, and payment status. This data belongs to you.

2.3 Usage Data

We automatically collect certain technical information when you use the service, including your IP address, browser type, device type, pages visited, and timestamps.

2.4 Email Tracking Data

If you use our email invoicing feature, we collect read-receipt data showing whether and when your client opened the email. This data is displayed to you in your dashboard.

2.5 Payment Information

GigInvoice does not directly process payments or store payment card details. Any payment processing is handled by third-party providers subject to their own privacy policies.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the GigInvoice service
• Create and manage your account
• Send invoices on your behalf when you use our email feature
• Improve and develop new features
• Send transactional emails such as account confirmations, password resets, and invoice delivery confirmations
• Send product updates and marketing emails (you can opt out at any time)
• Comply with legal obligations
• Prevent fraud and abuse

4. Data Sharing and Third Parties

We do not sell your personal data. We may share data with trusted third-party service providers who help us operate the service, including:

• Cloud infrastructure and hosting providers
• Email delivery services for sending invoices and transactional emails
• Analytics tools to understand how the product is used
• Payment processors where applicable

All third parties are contractually required to handle your data in compliance with applicable privacy laws and only for the purposes we specify.

5. Data Retention

We retain your account and invoice data for as long as your account is active. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it by law, for example for financial record-keeping purposes.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal data
• Portability: Request a machine-readable export of your data
• Objection: Object to certain types of processing including marketing
• Withdrawal of consent: Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at hello@giginvoice.com. We will respond within 30 days.

7. Cookies

We use cookies and similar tracking technologies to operate the service and understand usage patterns. These include:

• Essential cookies: Required for the service to function, such as keeping you logged in
• Analytics cookies: Help us understand how users interact with GigInvoice

You can control cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use the service.

8. Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. These include encrypted data transmission via HTTPS, encrypted password storage, and access controls.

No method of transmission over the internet is 100% secure. If you suspect a security issue, please contact us immediately at hello@giginvoice.com.

9. Children's Privacy

GigInvoice is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. International Transfers

GigInvoice may store and process data in countries outside your own. Where we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

11. Governing Law and Jurisdiction

This Privacy Policy and any disputes arising from it shall be governed by the laws of England and Wales. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by displaying a notice on the site. The date at the top of this page reflects the most recent revision.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: